Shape the future of guest engagement at ARC'TERYX as an Omnichannel Digital Operations Specialist. Drive improvement efforts that enhance both online and in-store shopping experiences. As a vital member of the Operations Solutions team, you will analyze guest experiences across all digital touchpoints, working collaboratively with various departments to create strategic initiatives.

This role focuses on providing insights to inform enhancement planning, ensuring the seamless integration of digital capabilities that meet customer needs and improve operational efficiency. Your insights will directly impact how ARC'TERYX serves its guests across channels. Key Responsibilities:
Assess Omnichannel service and operational efficiencies




Facilitate improvements in digital guest experiences
Act as a liaison for ecommerce capabilities
Analyze and report on performance metrics
Partner with external vendors for initiatives

Requirements:
Education in a relevant field like Project Management
Experience in Digital Experience, Ecommerce, or Retail
Solid analytical skills for performance evaluation
Communication and collaboration across teams
Flexibility to work in agile settings

Empower ARC'TERYX's digital transformation by enhancing the connected experiences for guests shopping across platforms.

📌 Arc'teryx Omnichannel Digital Operations Specialist Vancouver
🏢 arcteryx.com
📍 Vancouver