Join Campus Living Centres as a Residence Services Representative focused on delivering outstanding customer service. Manage front desk operations and enhance guest satisfaction.
In this role, you will address inquiries and service requests from students and guests, ensuring a welcoming atmosphere. Your responsibilities will include operating financial systems, processing payments, and implementing security measures. Collaborate with residence teams to maintain a well-organized and productive front desk.
Key Responsibilities:
• Answer student and guest inquiries promptly
• Handle financial administration, payments, and reports
• Ensure privacy and video surveillance compliance
• Update room status in collaboration with housekeeping
• Maintain cleanliness and order of the front desk area
Requirements:
• Minimum High School Diploma; some post-secondary preferred
• At least 1 year of customer service experience
• Robust verbal communication skills
• Positive attitude and ability to multitask
• Familiarity with emergency procedures and staff contacts
Drive exceptional experiences for Campus Living Centres' community through productive front desk service.
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📌 Residence Services Representative At Campus Living London
🏢 Campus Living Centres
📍 London