Enhance operational performance as the Operations Optimization Manager at Definity, a leader in Canadian insurance. Enjoy a hybrid work model while focusing on efficiency and quality. This key managerial position focuses on leading cross-functional process improvements across the NBS and DCC. You will be responsible for delivering effective operational strategies and fostering an environment of continuous improvement in performance. Key Responsibilities:
- Develop an Operational Productivity Strategy
- Lead process automation to improve efficiency
- Track project progress with Enterprise Project teams
- Foster a culture focused on operational excellence
- Provide data-driven recommendations for optimization Requirements:
- Bachelor’s degree in business or related area
- 7-10 years of relevant experience
- Robust background in operational excellence
- Lean Six Sigma Green Belt certification desirable
- Capacity to work across various business units Contribute significantly to Definity’s mission of operational excellence and customer satisfaction.