Join Lacroix Medical Group as a Surgical Access and Administrative Services Manager. This role focuses on optimizing the surgical patient journey and enhancing administrative operations in Quebec City and Laval. As the Administrative Services Leader, you will manage the workflow of pre-operative processes and administrative teams, ensuring a seamless experience for patients.

Your collaboration with clinical staff and resource management will be crucial in improving access to surgical services and achieving performance goals. You'll also take responsibility for maintaining high operational standards. Key Responsibilities:
Supervise administrative staff and operations
Enhance service delivery in the pre-operative phase




Monitor patient requests and improve access rates
Ensure compliance with administrative processes
Develop performance metrics and action plans

Requirements:
Bachelor’s degree in healthcare administration or equivalent experience
At least 5 years in team management
Familiarity with surgery-related administrative practices
Proven track record in process optimization
Proficient in French and English

Lead positive change in surgical operations at Lacroix Medical Group and boost patient satisfaction.

📌 Administrative Services Leader Surgery Quebec City
🏢 Lacroix médecine privée
📍 Quebec City