Lead account growth and customer success as an Account Manager specializing in the tech industry, where you manage enterprise relationships and drive retention strategies. Upsell and negotiate contracts for maximum revenue impact. This role demands at least 5 years of robust experience in account management or B2B sales within a SaaS or technology-driven setting.

You will develop account plans, conduct business reviews with key stakeholders, and analyze metrics for proactive issue resolution. Your ability to collaborate cross-functionally will ensure a cohesive customer experience. Key Responsibilities:
Manage a high-value portfolio and customer relationships
Create and implement strategic account plans




Conduct regular QBRs with senior decision-makers
Assess and improve account health data
Negotiate renewals and contract terms effectively

Requirements:
5+ years in account management or customer success
Proven record of meeting retention targets
Solid negotiation and consultative skills
Experience with CRM tools such as HubSpot and Salesforce
Excellent verbal and written communication skills

Capitalize on your account management expertise to foster customer relationships and drive sustained revenue growth.

📌 Account Manager In Tech Industry Toronto
🏢 Jobtailor
📍 Toronto