Elevate customer service as the Print & Services Supervisor at Staples. Lead a passionate team in operational excellence and sales while fostering solid customer connections.
Staples is seeking a Print & Services Supervisor to lead and develop a team in delivering outstanding service. You will model customer engagement, drive sales through effective training, and ensure operational excellence. Your ability to nurture a high-performance culture will be essential to achieving store goals while supporting the team's professional growth.
Key Responsibilities:
• Model and coach effective customer engagement techniques • Communicate and manage promotional item execution • Lead store print and cash operations to maximize sales • Uphold high standards of operational excellence • Train and inspire associates towards continuous learning
Requirements: • Minimum 3 years in retail customer service • Prior supervisory and coaching experience preferred • 1-2 years in print or graphic communications • Proficiency in operating computer and print equipment • Ability to prioritize tasks in a fast-paced environment
Join Staples Canada and drive customer satisfaction while developing future leaders in printing services. #J-18808-Ljbffr