Join Tangerine as a Manager in Everyday Banking and redefine the banking experience in Canada. Lead your team to ensure exceptional service and drive sales achievements from our Moncton office. This leadership position involves overseeing a dedicated team of customer service agents and enhancing client relationships.

You'll be responsible for coaching, performance management, and utilizing quality monitoring to drive excellent results. Your collaborative efforts will promote operational excellence while adhering to Tangerine's strategic goals and risk management practices. Key Responsibilities:

- Cultivate a desired customer-centric setting
- Coach team members for performance improvement
- Forecast sales with a 10% accuracy target
- Support escalated customer inquiries personally
- Collaborate with departments for service enhancements Requirements:
- Minimum 3-5 years in Financial Services
- At least 2 years of leadership experience
- Knowledge of Tangerine products and systems is beneficial
- Proficient in MS Office Suite
- Excellent organizational and problem-solving abilities Lead teams to achieve high performance and inspire a culture of success at Tangerine.

📌 Everyday Banking Manager Role, Moncton
🏢 Scotiabank
📍 Moncton