Drive customer excellence as a Customer Service Advisor in Wheatley, Oxfordshire, with a hybrid working model. Bring your order management expertise to a globally recognized FMCG company.

This fixed-term contract offers the chance to engage with a respected Oxford-based business within the FMCG sector. As a Customer Service Coordinator, you will ensure seamless order processing, prompt query resolutions, and cooperative efforts across various teams. This dynamic role requires strong communication and organizational skills to maintain high-quality service.

Key Responsibilities:



• Process and manage customer orders accurately • Update customers on stock issues and delays • Resolve transportation and warehouse-related queries • Ensure product code accuracy and handle returns • Develop strong relationships with internal and external stakeholders

Requirements: • Experience in customer service, preferably in B2B/FMCG • Knowledge of ERP systems; SAP experience is an advantage • Understanding of supply chain processes • Strong communication and organizational skills • Proficient with Microsoft Office tools

Utilize your customer service skills to enhance relationships and operational excellence within an cutting-edge, quality-focused team. #J-18808-Ljbffr

📌 Customer Service Advisor in Oxfordshire (Blenheim)
🏢 Parke Lane People
📍 Blenheim