## Onsite Service Engineer/ Data CenterApply:

Regina, SK, Canada:

Posted Today:

REQ575845**What success looks like in this role:**Unisys Corporation is seeking an experienced **On-Site Service Engineer (OSE)** to provide hands-on support for **enterprise data center servers and hardware environments**, including next-generation AI infrastructure.This is a **hands-on server hardware and break/fix role**. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.**Prior AI experience is not required.** Strong experience with enterprise servers and data center hardware is the priority.**What You’ll Do*** Provide on-site technical support for **Dell PowerEdge and other enterprise server hardware*** Diagnose and resolve **server hardware failures and system issues** to minimize customer downtime* Perform hands-on hardware installation, removal, replacement, and repair, including:

+ Memory/DIMMs

+ CPUs/processors

+ Power supplies

+ Fans and cooling components

+ Hard drives/SSDs

+ RAID/HBA components

+ NICs and other PCIe components

+ GPUs and accelerator hardware

+ Motherboards/system boards and other server components* Perform **rack-and-stack, server installation, cabling, component swaps, and hardware configuration*** Troubleshoot issues involving **server hardware, BIOS/firmware, operating systems, and hardware diagnostics*** Perform firmware and BIOS updates and utilize server management tools such as **Dell iDRAC or comparable platforms*** Execute both **reactive break/fix and preventive maintenance** following established procedures* Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources* Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution* Accurately document service activities,



hardware replacements, troubleshooting steps, and resolution details* Escalate complex technical issues when appropriate* Participate in on-call rotations and provide extended coverage as required**You will be successful in this role if you have:*** **3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure*** **Direct, hands-on experience physically working on server hardware** — installing, removing, diagnosing, repairing, or replacing server components* Experience troubleshooting and replacing components such as **memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs*** Experience working with **rack-mounted enterprise servers** in a data center, field service, or customer environment* Strong understanding of server hardware architecture and troubleshooting methodology* Experience with **hardware diagnostics, BIOS/firmware, and server management tools*** Familiarity with **Linux or similar operating systems*** Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues* Comfortable working independently in a customer-facing environment* Ability to clearly communicate technical issues and resolutions to customers and internal teams* Ability to lift up to **50 lbs.**, travel to customer sites, and support versatile/on-call schedules**Preferred Qualifications**Experience supporting **Dell PowerEdge** servers Dell or other enterprise hardware certifications Experience with **iDRAC, iLO, or comparable server management platforms** Experience supporting **GPU/AI server infrastructure** Experience with data center operations, rack/stack, structured cabling, or server deployment Associate’s or Bachelor’s degree in IT, Computer Science, or a related field**Important Note****AI infrastructure experience is not required.** Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply. #J-18808-Ljbffr

📌 Onsite Service Engineer/ Data Center (Winnipeg)
🏢 Unisys
📍 Winnipeg