Join BCAA as the Assistant Manager for our Road Assist Fleet, based in Burnaby. Oversee a team of Fleet Technicians who provide top-notch roadside assistance. In this regular full-time role, you will manage team development and operational efficiency. Your focus on safety and member experience will be crucial as you guide your team towards success. Robust analytical skills and automotive knowledge are necessary for this position. Key Responsibilities:

- Recruit, train, and support Fleet Technicians
- Foster a culture prioritizing safety during roadside visits
- Manage operational KPIs for towing and service
- Engage the team and promote unity within the fleet
- Strive for high scores in customer satisfaction metrics Requirements:
- Minimum 3 years’ automotive experience
- Supervisory experience is required
- Red Seal certification or equivalent
- Proficient with MS Office applications
- Valid BC Driver License Class 5 or higher Lead the BCAA Road Assist Fleet team, ensuring exceptional service and safety in roadside assistance.

📌 Fleet Team Assistant Manager at BCAA (Burnaby)
🏢 BCAA
📍 Burnaby