Enhance customer loyalty at Ford Credit Canada as an Account Services Representative in Edmonton. Deliver exceptional service, resolve inquiries, and support clients’ financial journeys every day.
Join the team at Ford Credit Canada, where you will play a vital role in providing personalized assistance to customers. As an Account Services Representative, you will navigate customer finance and lease inquiries while aiming for excellence in every interaction. This position emphasizes qualified judgment, empathy, and effective problem-solving in a fast-paced setting.
Key Responsibilities:
• Provide superior customer satisfaction at every contact
• Support Company’s initiatives with skilled judgment
• Review account history to mitigate potential loss




• Resolve sensitive financial situations empathetically
• Manage high volume of calls while adapting swiftly
Requirements:
• High School Diploma or CAEC Equivalent
• Strong written and oral communication skills
• Proficiency in MS Office and account management software
• Ability to multitask efficiently under pressure
• Experience in financial services or collections preferred
Become a brand ambassador and deliver top-notch customer service at Ford Credit Canada in Edmonton.
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📌 Customer Focused Account Services Representative Edmonton
🏢 Ford Motor
📍 Edmonton