Freds is a community-driven restaurant focused on warm, attentive service, ingredient-focused food, and a welcoming, well-run environment. As part of the broader Catalog Hospitality group, Freds operates with robust systems, clear financial accountability, and a people-first leadership approach.

The Role The General

Manager is fully accountable for theday-to-day restaurant operation, team leadership, guest experience, and financial performance of Freds Kitsilano. This is ahands-on leadership rolerequiring strong floor presence, operational discipline, and a clear understanding of how decisions impact labour, costs, and profitability.

Key Responsibilities Operations & Guest Experience - Lead daily restaurant operations with consistent floor presence

- Ensure exceptional guest experience at all times
- Maintain brand standards, cleanliness, and service excellence
- Oversee scheduling, service flow, and shift execution
- Address guest feedback professionally and proactively Leadership & People Management - Hire, train, coach, and develop FOH leadership and team members
- Build a positive, accountable, and respectful team culture
- Conduct regular performance check-ins and coaching conversations
- Manage disciplinary issues in line with company policies and BC labour standards
- Lead by example and set clear expectations Financial & Business Accountability - Own restaurant P&L; performance




- Manage labour targets and scheduling efficiency
- Oversee inventory counts, ordering, and cost controls
- Review sales, labour, and cost trends and take corrective action
- Ensure all required reporting is completed accurately and on time Systems & Compliance - Ensure accurate use of POS, inventory, and scheduling systems
- Uphold health & safety standards and regulatory compliance
- Follow internal controls for cash handling, inventory, and payroll
- Execute company initiatives and operational improvements What We’re Looking For - 3+ years experience as aGeneral Manager or Senior Restaurant Leader
- Strong understanding of restaurant financials (labour, COGS, controllables)
- Proven ability to lead, coach, and hold teams accountable
- Confident decision-maker with a calm, professional leadership style
- Highly organized with strong follow-through
- Experience working in structured, multi-unit environments is an asset
- Passion for hospitality and community-focused restaurants Why Join Us - Clear expectations and strong operational support
- Opportunity to lead an established restaurant with room to grow
- Part of a growing hospitality group with long-term career opportunities
- Competitive compensation and performance-based incentives
- A leadership team that values accountability, respect, and sustainability

📌 Fred's West 4th | General Manager (Vancouver)
🏢 Push Operations
📍 Vancouver