Become a part of Go Lime's dedicated team as a Customer Service Specialist, focused on delivering exceptional customer experiences in the HVAC sector.

Your role will involve guiding customers through order processes while maintaining organizational efficiency. You will be instrumental in supporting Go Lime's customer operations, utilizing your communication talents to assist clients via phone, email, or chat. Your empathetic approach will not only solve problems but also drive improvements by identifying process trends. Effective collaboration with internal teams is vital to ensure all customer requests are met promptly. Key Responsibilities:

- Process customer orders and inquiries with precision
- Engage with customers through various communication channels




- Exhibit a proactive problem-solving attitude
- Identify process improvements based on customer feedback
- Escalate urgent issues appropriately while following up Requirements:
- Strong communication skills, both written and verbal
- Proven problem-solving and decision-making abilities
- Familiarity with Talkdesk and Zoho CRM is advantageous
- Ability to perform well under pressure and adapt quickly
- Versatile availability for varying shifts required Utilize your skills in a rewarding role that contributes to Go Lime's mission of sustainable HVAC solutions.

📌 Go Lime Customer Service Specialist (Toronto)
🏢 Go Lime
📍 Toronto