Join Fraserway RV as a Service Advisor based in Edmonton, where customer engagement drives satisfaction. This full time role allows you to manage services effectively and improve client relationships.

As a Service Advisor, your primary goal will be to link clients with our shop, ensuring seamless service execution. You will schedule appointments, assess service needs, and oversee the work flow, while maintaining open communication about repair timelines and costs. You must ensure high standards of quality before releasing vehicles.

Key Responsibilities: • Accurately identify customer service and repair needs • Manage appointment scheduling using service systems • Prepare, review, and update work orders for technicians • Communicate repair updates and gather customer approvals • Ensure quality review of finished work before release

Requirements: • Background in automotive service advising or similar roles • Excellent customer interaction skills • Experience in service scheduling tools • Strong organizational skills to manage workflow • Capability to handle multiple customer inquiries simultaneously

Drive client satisfaction by enhancing their service journey at Fraserway RV. #J-18808-Ljbffr

📌 Customer-Focused Service Advisor Role (Winnipeg)
🏢 Fraserway
📍 Winnipeg