Join a dynamic role as a Technical Systems Engineer focused on delivering top-tier IT support and solutions. This customer-centric position involves hands-on technical maintenance and client engagement.

This role demands an experienced individual with a minimum of five years in IT and a strong foundation in various technologies. You will serve as a technical contact, manage support ticketing through the Service Desk, and conduct on-site repairs and maintenance. Your proactive approach will ensure customer environments are monitored, and that incidents are resolved efficiently.

Key Responsibilities:



• Provide effective IT solutions to customer requirements • Diagnose faults and complete repairs on-site • Manage support cases via the Service Desk platform • Escalate critical incidents for management intervention • Maintain up-to-date technical records and documentation

Requirements: • 5+ years in a relevant IT role • Expertise in Cyber Essentials and GDPR security standards • Proficiency in Microsoft 365 and Azure services • Solid understanding of network infrastructure technologies • Excellent customer service and problem-solving skills

Utilize your technical expertise to enhance customer satisfaction and operational efficiency in this pivotal IT role. #J-18808-Ljbffr

📌 Technical Systems Engineer for IT Services (Winnipeg)
🏢 S.i. Systems
📍 Winnipeg