Become part of LGM's team as a Junior Customer Success Representative, focusing on delivering exceptional client service and administrative support. Enjoy a position that ensures a high-quality customer experience. This entry-level role is perfect for those keen on enhancing their customer service skills in a fast-paced setting.

You'll handle straightforward inquiries and promote the use of self-service tools while developing your knowledge of LGM’s products. Your contributions will help us achieve service goals and improve customer satisfaction. Key Responsibilities:

- Provide professional support through various channels
- Handle routine inquiries using standard processes
- Assist with account and user management requests
- Accurately document customer interactions in systems
- Share observations to enhance the customer journey Requirements:
- Fluent in both French and English
- Minimum 1 year of customer service experience
- Strong communication abilities
- Proficient in Microsoft Office Suite
- Excellent attention to detail Contribute to a positive customer experience at LGM while advancing your career in a dynamic setting.

📌 Junior Customer Success Representative at LGM (Laval)
🏢 LGM Financial Services
📍 Laval