Become an essential member of the UHN Call Center team at the Laboratory Medicine Program. As a representative, you'll deliver professional support and address client needs with efficiency. This full time role at Toronto General Hospital involves connecting with clients, handling inquiries, and providing accurate reporting services.

With on-call shifts, flexibility and communication skills are vital in this fast-paced environment. Candidates with excellent interpersonal abilities will thrive in this position. Key Responsibilities:

- Assist clients with calls related to laboratory services
- Accurately send and manage test reports
- Maintain privacy and confidentiality at all times
- Conduct database searches for specific test results
- Respond promptly to critical value communications Requirements:
- Completed Grade XII or equivalent education
- Minimum two years in a customer service role
- Experience in healthcare environments is an asset
- Proficient in Microsoft Office tools
- Strong customer service focus and telephone skills Support UHN's clients by providing high-quality service as a Call Center Representative.

📌 Laboratory Medicine Call Center Role (Toronto)
🏢 University Health Network
📍 Toronto