Become a key player in guest satisfaction as a Front of House Team Member at Sweat and Tonic. Focus on operational support and create memorable experiences for visitors.
As part of the Sweat and Tonic family, you'll provide outstanding service while ensuring a high standard of facility maintenance. This role combines guest interaction with operational duties, including maintaining guest accounts and conducting studio tours. You'll engage with members and assist in various tasks to enhance their experience.
Key Responsibilities:
• Welcome guests cheerfully every day
• Support smooth studio operations promptly
• Maintain cleanliness across fitness and lounge areas
• Resolve inquiries and discrepancies with care
• Train and coach new team members effectively
Requirements:
• Solid passion for fitness and wellness culture
• Superior interpersonal and communication skills
• Highly organized with multitasking abilities
• Familiar with software systems and POS operations
• Composed under pressure in busy periods
Foster a welcoming atmosphere while enhancing service quality at Sweat and Tonic in Toronto.
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📌 Customer-Focused FOH Team Member (Toronto)
🏢 Sweat and Tonic
📍 Toronto