Shape exceptional banking experiences with TD Canada Trust as a Customer Experience Associate in Laval, Quebec.

Your role will focus on initiating customer interactions and efficiently processing transactions. In this customer-facing role, you'll connect personally with clients, addressing their financial needs while promoting suitable banking solutions. Combining your strong administration skills and customer experience expertise will help deliver timely and accurate services, contributing to TD's commitment to customer excellence. Key Responsibilities:

- Accurately process financial transactions following protocols
- Identify customer needs to recommend appropriate solutions
- Manage customer concerns and escalate when necessary
- Meet business goals through effective solution promotion
- Support team dynamics and share updates on activities Requirements:
- High School diploma plus 1+ years of experience
- Knowledgeable in MS Office and online tools
- Solid organizational and planning abilities
- Excellent interpersonal and written communication skills
- Detail-oriented and proactive approach Leverage your skills to foster deep customer relationships and deliver exceptional service at TD Canada Trust.

📌 Laval Customer Experience Professional
🏢 TD
📍 Laval