Become an integral part of the University of Saskatchewan as a Technology Support Specialist, where you'll provide essential support for audio-visual technology and systems. This full-time position requires a solid technical background coupled with excellent customer service skills.

In this role, you will be responsible for guiding faculty, staff, and students through their technological challenges. Key tasks include managing multimedia equipment setup and troubleshooting, tracking all IT support requests, and delivering assistance through various channels.

Your cooperative approach and proactive service will enhance the user experience across campus.

Key Responsibilities:
Provide hands-on support for audio-visual and multimedia technology
Document and track support interactions in the ticketing system




Offer remote and in-person troubleshooting assistance
Setup and configure endpoint devices on multiple operating systems
Develop user-focused documentation for procedures and services

Requirements:
Requires a technical diploma in a related field
Minimum of three years in a multimedia support role
Familiarity with Windows, Macintosh, and Linux systems
Experience in a team-oriented setting
Strong verbal and written skills in English

Utilize your skills to create a positive impact as a Technology Support Specialist at the University of Saskatchewan.

📌 Technology Support Specialist Multimedia Focus Saskatoon
🏢 University of Saskatchewan
📍 Saskatoon