Become a pivotal part of AnswerNet as a French/English Customer Service Agent, offering support through inbound and outbound calls. This remote position is ideal for bilingual professionals passionate about customer service.
You will engage with a diverse clientele, particularly from charitable organizations, ensuring their requests are met with precision. Employing robust communication skills and a solution-oriented mindset, you will handle complaints effectively and maintain high service standards while achieving personal and team sales targets.
Key Responsibilities:
• Manage and balance high volumes of inbound/outbound calls
• Assess customer needs for accurate service
• Provide complete and valid information through effective methods




• Record interactions and resolve customer complaints efficiently
• Follow company guidelines for communication
Requirements:
• Minimum one year call center experience preferred
• Bilingual in French and English
• Solid customer orientation and multitasking abilities
• Computer proficiency and familiarity with Microsoft Office
• Excellent written and verbal communication skills
Bring your expertise to AnswerNet's energetic customer service team and thrive in a rewarding remote setting.
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📌 French/english Customer Service Agent Remote Winnipeg
🏢 AnswerNet
📍 Winnipeg