Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry
Urban area
Hotel, motel, resort

Responsibilities

Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs




Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Experience and specialization

Computer and technology knowledge
Multi-line switchboard
Word processing software
Computerized bookkeeping system
Central reservation system (CRS)
Spreadsheet
Internet
Opera

Additional information

Transportation/travel information
Own transportation
Valid driver's licence
Public transportation is not available

Work conditions and physical capabilities
Attention to detail
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Dependability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player

Benefits

Health advantages
Dental plan
Health care plan
Vision care perks

Other benefits
Free parking available

📌 Hotel Night Auditor Moncton
🏢 Crowne Plaza Moncton Downtown
📍 Moncton