Elevate customer service as the Print & Services Supervisor at Staples. Lead a passionate team in operational excellence and sales while fostering strong customer connections.
Staples is seeking a Print & Services Supervisor to lead and develop a team in delivering outstanding service. You will model customer engagement, drive sales through effective training, and ensure operational excellence. Your ability to nurture a high-performance culture will be essential to achieving store goals while supporting the team's professional growth.
Key Responsibilities:
• Model and coach effective customer engagement techniques
• Communicate and manage promotional item execution
• Lead store print and cash operations to maximize sales
• Uphold high standards of operational excellence
• Train and inspire associates towards continuous learning
Requirements:
• Minimum 3 years in retail customer service
• Prior supervisory and coaching experience preferred
• 1-2 years in print or graphic communications
• Proficiency in operating computer and print equipment
• Ability to prioritize tasks in a quick-paced environment
Join Staples Canada and drive customer satisfaction while developing future leaders in printing services.
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