Transform the customer experience as the Manager of Professional Services with SpaSoft, a leader in spa management solutions. Lead enterprise onboarding projects and drive innovative delivery strategies. Reporting directly to the SpaSoft President, this management role oversees the end-to-end onboarding experience, focusing on scalability and efficiency.

You will lead a dynamic team while engaging in complex enterprise deployments. Your strategic insights will refine workflows and enhance customer satisfaction. Key Responsibilities:

- Own the Professional Services delivery across multiple projects
- Lead complex onboarding initiatives with diverse stakeholders
- Drive predictable performance against financial and operational goals




- Identify automation opportunities in onboarding workflows
- Collaborate with Development to ensure smooth feature delivery Requirements:
- Hands-on experience leading Professional Services teams
- Proven success in managing enterprise-level projects
- Familiarity with cloud-hosted software environments
- High proficiency in leveraging AI for improved processes
- Solid communication skills for engaging stakeholders Elevate customer onboarding and delivery through strategic leadership and innovation at SpaSoft.

📌 Manager of Professional Services at SpaSoft (Markham)
🏢 EWS Group
📍 Markham