Step into a pivotal role at The North West Company as a Financial Service Representative in Winnipeg. Deliver outstanding customer service and support inquiries related to financial products.

This full-time position requires flexibility for various shifts, including weekends and holidays. Your focus will be to assist customers with financial inquiries, support credit and prepaid card programs, and ensure compliance with privacy regulations. Multitasking in a fast-paced setting is essential to succeed in this role.

Key Responsibilities: • Assist customers with financial service inquiries and product details • Process transactions while maintaining confidentiality • Review accounts and support customer credit applications • Validate prepaid card and resolve customer inquiries • Address customer tax return inquiries during tax season

Requirements: • Minimum 1 year of customer care or call center experience • Proficiency in Excel and Word required • Post-secondary education in Finance or Accounting is a plus • French communication skills are preferred • Detail-oriented with high accuracy in a timely manner

Join The North West Company and expand your career in a supportive environment. #J-18808-Ljbffr

📌 Winnipeg Customer Contact Centre Representative
🏢 The North West
📍 Winnipeg