Join MaKami College as a Tech Support Specialist and lead IT support efforts in a vibrant educational setting. Deliver exemplary customer service while troubleshooting technology issues.

In this role, you will support students and staff with a variety of technology needs at MaKami College, a respected post-secondary institution in Alberta. Your expertise will guide users through hardware and software challenges while enhancing classroom and learning technology experiences. This position is well-suited for those who thrive in quick-paced environments and enjoy direct interaction with users.

Key Responsibilities:



• Troubleshoot technology issues in classrooms and events • Manage tasks related to hardware and software support • Maintain classroom technology including cameras and displays • Respond to user support requests in a timely manner • Track and manage technical documentation and support tickets

Requirements: • Proven experience in technical support environments • Excellent problem-solving abilities and communication • Knowledge of Windows operating systems and educational software • Proficiency in providing customer-focused technology support • Capacity to handle urgent user queries effectively

Support the transformative mission of MaKami College by ensuring seamless technology operations in all academic settings. #J-18808-Ljbffr

📌 Tech Support Specialist - Educational Focus (Winnipeg)
🏢 MaKami College
📍 Winnipeg