Join Pursuit as a Partner Operations Support Manager, overseeing operational excellence within global hospitality. Ideal for a seasoned B2B professional, this hybrid role is pivotal for team unity and performance. The role creates a seamless connection between Hotels, Attractions, and Inside Sales by applying critical insights and support across functions.

You'll enhance operational consistency and manage vital relationships with travel trade partners while holding teams accountable for shared goals. Your background in travel operations will enable proactive problem-solving and effective communication. Key Responsibilities:

- Foster collaboration between distinct operational teams
- Set and evaluate KPIs for the Partner Operations team




- Manage relationships with key travel trade partners
- Develop ongoing training and onboarding resources
- Conduct quality audits to ensure accurate booking processes Requirements:
- 3+ years relevant experience in hospitality or reservations
- In-depth knowledge of B2B travel trade operations
- Experience in hiring and mentoring teams effectively
- Competency in reservations systems
- Robust attention to detail with quality control experience Utilize your expertise to drive performance and elevate team success at Pursuit, ensuring memorable experiences for guests.

📌 Partner Operations Support Manager Role (Calgary)
🏢 Pursuit
📍 Calgary