18 Sep
|
Glacier Park Collection
|
Calgary
18 Sep
Glacier Park Collection
Calgary
Enhance operational efficiency at Pursuit as a Global Partner Operations Support Manager. This role focuses on B2B reservations and cross-functional training while fostering strong client relationships. In this enterprise-wide capacity, you'll seamlessly connect Lodging, Inside Sales, and Attractions & Transportation teams, maintaining standards and supporting effective operations.
You will be instrumental in hiring, training, and ensuring a thorough understanding of team processes. This role requires a strategic mindset to handle challenges and deliver results across varying functions. Key Responsibilities:
- Connect teams within Partner Operations globally
- Set, report, and adjust KPIs for operational success
- Lead in-house training initiatives for consistency
- Manage relationships with travel trade partners
- Maintain and improve operational quality control metrics Requirements:
- Minimum 3 years in client-facing hospitality roles
- In-depth knowledge of B2B reservation systems
- Proven team management abilities
- Familiarity with software such as Salesforce
- Strong problem-solving and communication skills Join Pursuit to champion operational success within a dynamic setting.
📌 Partner Operations Support Leadership Role (Calgary)
🏢 Glacier Park Collection
📍 Calgary