Lead the technical operations of a revenue-critical platform as a Director in Toronto, Canada. This senior role demands operational expertise across AWS, incident management, and automation.

As the Director of Technical Operations, you will oversee critical digital platforms, ensuring reliability and performance. With over eight years in the field, including five years in leadership, your responsibility encompasses incident management, service-level objectives, and operational readiness. Your strategic vision will foster improvements in scalability and cost efficiency while collaborating with cross-functional teams.

Key Responsibilities:
• Define and report service levels and objectives for platform services
• Manage end-to-end incident responses and post-incident reviews




• Establish change and release management standards
• Build observability capabilities for early service degradation detection
• Own disaster recovery planning and testing procedures

Requirements:
• 8+ years in platform operations and technical leadership
• Proven accountability for transactional platform performance
• Experience building operational practices and SLOs
• Solid expertise in AWS and cloud cost management
• Excellent analytical and communication skills

Shape the future of platform operations with technical leadership and robust operational strategies.
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📌 Director of Technical Operations in Toronto (Ontario)
🏢 Jobgether
📍 Ontario