Join TD's Brossard team as a bilingual Contact Center Representative. Use your expertise in customer service to foster strong client relationships and ensure effective issue resolution.

In this role, you will leverage your bilingual skills to assist clients in both French and English, focusing on Personal & Commercial Banking. Your responsibilities will involve identifying customer needs, processing transactions, and providing product guidance. You’ll play a key role in enhancing the overall customer experience while supporting business objectives.

Key Responsibilities:
• Manage customer interactions with empathy and efficiency
• Identify solutions to customer challenges and recommend products
• Handle accurate financial transaction processing




• Contribute to operational excellence and business growth
• Participate in team initiatives for continuous improvement

Requirements:
• High School diploma or relevant degree is an asset
• Minimum 1 year of customer service experience
• Proficient in French and English communication
• Familiarity with banking products and processes
• Solid team player with a collaborative mindset

Bring your passion for customer service and bilingual skills to support TD's mission in Brossard.
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📌 French Contact Center Representative at TD (Quebec City)
🏢 TD
📍 Quebec City