Grow your career with BMO as an Operations Associate focused on deposits and payments. Leverage your problem-solving skills and bilingual abilities to enhance customer service.

This position is critical in delivering day-to-day servicing and administration related to commercial and retail transactions. You'll handle payment execution, transaction inquiries, and support processes while ensuring all service level agreements are met. Your collaboration with stakeholders will promote efficient workflows, aiming to improve both customer and employee experiences.

Key Responsibilities:
• Execute payments and service requests efficiently
• Analyze data for insights and recommendations
• Collaborate with stakeholders to improve processes
• Support junior staff with problem resolution
• Perform quality control and training as needed

Requirements:
• 1-2 years of relevant experience
• Bilingual in French and English
• Solid PC skills in MS Office
• Good analytical and organizational skills
• Understanding of regulatory requirements

Utilize your operational expertise and customer focus at BMO to help enhance transaction processes and support clients.
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📌 Operations Associate for Payments at BMO (Ontario)
🏢 Bank of Montreal
📍 Ontario