Join our team as a Bilingual API Support Analyst, focusing on L2/L3 support for enterprise applications. Bring your expertise in API troubleshooting and vendor coordination to the forefront.

This position seeks a qualified candidate with at least 5 years of application support experience to help resolve production incidents swiftly. Your knowledge of REST APIs and integration processes will be essential, alongside your proficiency in both English and French for effective communication with clients and vendors.

Key Responsibilities:
• Provide L2/L3 production support for API applications
• Troubleshoot and resolve integration issues with vendors
• Ensure timely incident resolution for production
• Analyze API requests, responses,



and authentication
• Collaborate with external vendors for integration support

Requirements:
• Minimum 5 years of experience in application support
• Solid knowledge of APIs (REST/SOAP, JSON, XML)
• Expertise in API security measures (OAuth, JWT)
• Experience dealing with third-party integrations
• Bilingual in English and French

Leverage your bilingual skills and technical expertise to enhance application performance and user satisfaction.
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📌 API Support Analyst - Bilingual Required (Ontario)
🏢 Net2Source (N2S)
📍 Ontario