Enhance family experiences as a Customer Service Representative, welcoming guests and ensuring smooth operations in our facility. This role is perfect for those who love helping others.

We're seeking passionate Customer Service Representatives who enjoy daily interactions with families. You'll provide tours, assist with registrations, and respond to customer queries while maintaining a positive workplace atmosphere. Your ability to stay organized and composed will directly contribute to making our facility a welcoming space.

Key Responsibilities:
• Greet and engage families upon their entry
• Provide tours to ensure comfort and familiarity
• Handle bookings and payments with attention to detail
• Answer calls and emails with clarity and kindness
• Resolve issues efficiently and promote a positive experience

Requirements:
• 1 year of customer service experience desired
• Friendly, organized, and tech-friendly individual
• Ability to work calmly in quick-paced situations
• Certification in First Aid (or plan to obtain)
• Strong communication and service skills

Bring your enthusiasm for customer care and help families thrive in our community!
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📌 Family-Focused Customer Service Role (Ontario)
🏢 Making Waves Swim School
📍 Ontario