Elevate your career at BRP as a Technical Expert for Snowmobile Product Support. In this vital role, you will identify quality issues and collaborate for continuous improvement in after-sales service.
This position requires a minimum of 5 years in a technical capacity and involves working with product performance and quality teams. You will monitor product quality concerns, analyze trends, and provide critical feedback to enhance customer experiences. Strong problem-solving and communication skills are key to success in this role.
Key Responsibilities:
• Serve as a technical point of contact for dealers
• Coordinate and analyze dealer quality reports
• Collaborate with teams for product improvement
• Develop technical guides and service documentation
• Share insights and best practices with aftersales teams
Requirements:
• 5+ years of relevant experience in a technical position
• Experience in quality or aftersales operations
• Robust analytical and problem-solving skills
• Proven ability to manage multiple projects
• Excellent written and verbal communication skills
Drive impactful changes in product support and enhance dealer satisfaction with BRP.
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📌 Technical Expert for Snowmobile Support (Quebec City)
🏢 BRP
📍 Quebec City
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