Unlock your potential with Nors as a Field Service Technician based in Ottawa. Focus on enhancing customer satisfaction through quality diagnostics and efficient service.

As part of Nors' dedicated Service team, you will ensure the timely completion of field service work. This role requires a proactive approach to identifying machine issues, effective communication to resolve problems, and maintaining a robust customer service ethos. You will handle all aspects of service calls, from initial contact to the final report submission.

Key Responsibilities:
• Prioritize customer service in field operations
• Analyze machine diagnostics and perform necessary repairs
• Communicate effectively with clients and service teams
• Maintain accurate records of service work
• Ensure vehicle and equipment functionality and cleanliness

Requirements:
• Red seal 421A mechanic license essential
• Relevant post-secondary education preferred
• Skillful with mechanical tools and technology
• Excellent oral and written communication capacity
• Prepared for 24/7 on-call service

Enhance your career in field services with Nors as you deliver top-notch customer care in Ottawa.
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📌 Field Service Technician Role - Nors Ottawa (Quebec City)
🏢 Grupo NORS
📍 Quebec City