Join Children Believe as an Engagement Specialist, focusing on donor care in a hybrid format. Enhance supporter relationships through excellent service in this impactful role.

In the Engagement Specialist role at Children Believe, you'll play a crucial part in connecting with donors and boosting their loyalty. Your responsibilities will encompass direct interaction via phone and online channels, ensuring all supporters feel valued and well-informed. You will also be involved in processing donations and managing data accuracy in our systems.

Key Responsibilities:
• Provide stellar customer service via multiple communication channels
• Process donations and maintain donor information accurately
• Develop strategies to enhance supporter retention rates




• Manage correspondence and follow-up activities efficiently
• Collaborate with the Supporter Operations & Engagement team

Requirements:
• Minimum two years in customer service settings
• Proven ability to actively listen and empathize
• Solid English verbal and written communication
• Familiarity with CRM systems is an asset
• Flexible to work varying hours, including potential overtime

Your efforts will help build lasting connections between Children Believe and its valued supporters.
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📌 Engagement Specialist Donor Care Hybrid (Ontario)
🏢 Children Believe
📍 Ontario