Step into a dynamic Order Management Specialist position at ABB, focusing on customer service and order processing in a hybrid mode. Enhance customer satisfaction through effective communication and problem resolution.

In this key role, you will serve as the crucial link between customers and various teams, managing distributor and OEM relationships. Your responsibility will include ensuring all order modifications, completions, and expedites are carried out smoothly while demonstrating ABB’s safety and integrity values. You will drive collaborative efforts to maximize customer engagement and satisfaction.

Key Responsibilities:
• Serve as a liaison between customers and internal teams
• Oversee all aspects of order management and communication




• Resolve customer inquiries and provide effective solutions
• Maintain relationships with key stakeholders
• Commit to ABB’s standards in safety and accountability

Requirements:
• Bachelor’s degree or 2 years of relevant experience
• Experience with SFDC and SAP systems
• Excellent communication skills in French and English
• Strong problem-solving and analytical skills
• Willing to travel up to 10% for the role

Bring your expertise in order management and customer service to ABB and help drive the industry forward.
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📌 ABB Order Management Specialist Role (Quebec City)
🏢 ABB
📍 Quebec City