The Dunlop Ford Automotive Group is a family owned business that has been serving Southern Alberta since 1964. We believe that by investing in our employee's professional growth and continually improving the customer experience, we will achieve our goal of being the most trusted and admired dealership in our market.

WhatWeOffer:

Competitive Compensation

Dental / Health/ Life and DisabilityInsurance

BonusIncentives

No Weekends or statutory holidays

Paid Training

Continued Education Reimbursement

Great Culture

Tenured Management Team

Promote From Within

Uniforms Provided / Uniform Laundry Service Provided

Discounts on Parts,Servicesand vehicles

Family Owned & Operated

State of the Art Facility & Technology

Career Pathing

Company Outings

Community Involvement

The Service Appointment Coordinator duties at Dunlop Ford are essential to positive customer experiences and our company's success.



Dunlop Ford will be hiring an individual with skills to support and improve on our current processes. This position will provide an opportunity to learn or enhance your knowledge about the automotive industry, apply your talents, contribute to team goals and enjoy personal achievements.

Responsibilities:

Listen to the customer, answer their questions, and direct customers appropriately as they request

Schedule service appointments

Advise on recommended maintenance

Confirm scheduled & missed appointments

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

Qualifications:

Must have strong computer skills, including Outlook, Excel and Word

Must have robust customer service background

Must have excellent verbal and written communication skillsMust be punctual and reliable

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📌 Service Appointment Coordinator (Alberta)
🏢 Ford
📍 Alberta