Become a pivotal leader at TELUS, managing a technician team dedicated to exceptional service and community engagement. Champion sales excellence while enhancing customer satisfaction daily.

As the Manager for Community Relations, you will lead a seasoned team of technicians, fostering their development through coaching and mentoring. Your role will focus on driving both operational success and sales performance, engaging deeply with customer relationships and local community stakeholders. Your advanced communication skills will help align the team and build rapport with essential partners in Calgary.

Key Responsibilities:
• Develop and mentor a high-performing technician team
• Drive service excellence through strategic sales initiatives




• Manage field operations and resolve customer escalations
• Analyze productivity and customer metrics for improvement
• Forge relationships with local community stakeholders

Requirements:
• 5+ years in field service or telecommunications
• Proven experience leading technical teams
• Robust decision-making and problem-solving capabilities
• Excellent communication and organizational skills
• Fluent in English for internal and external engagement

Maximize customer satisfaction and community connection through impactful leadership at TELUS.
#J-18808-Ljbffr

📌 TELUS Manager of Community Relations (Alberta)
🏢 Telus
📍 Alberta