What You’ll DoCustomer ServiceEnsure execution of the Customer Experience and provides resolution for all customer concerns.Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.OperationsDemonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.Leads the implementation and execution of standard operating procedures (SOPs).Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S; policies and procedures.Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.Creates efficient store weekly scheduling for both sales and support functions.TrainingProvide continuous feedback and coaching to Management & team members based on key metrics and observed behaviours through huddles, one-on-ones, and performance management coaching programs.Create development plans for staff; support and coachto improve any performance gaps and conducts ongoing coaching to improved team.LeadershipActs as a brand ambassador, promoting our stores, programs, brands, and people internally and externally.Effectively problem solve, delegate and follow-up on tasks assigned to team members.Maintain SportChek performance management expectations (feedback/coaching); this includes progressive discipline where necessary.Promotes and maintains a positive and engaging work environment (safe, inclusive, and empowering).What you bringProven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.Results driven with the ability to build and manage a daily,



weekly game plan for the department and store.Exceptional communication and organizational skills.Superior training and mentoring skills.3-5 years retail management experience required.High energy, enthusiasm, and a drive to succeed.Basic computer skills.CompensationWe’re always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentivesOther perks to support your well-beingCareer growth opportunities and product discountsAbout UsOur typical hiring range is between 49,600 and 65,200. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.#J-18808-Ljbffr

📌 Assistant Manager, Richmond Centre - C$49,600 - C$65,200 A Year (Winnipeg)
🏢 SportChek
📍 Winnipeg