Become the face of Simon Fraser University's Big Data Hub as a Client Services Ambassador. Provide exceptional customer support, manage inquiries, and ensure seamless event experiences.

This role requires you to engage with clients, address general inquiries, and coordinate event bookings. You will handle clerical support tasks, maintain documentation, and facilitate communication between clients and service providers. Your critical thinking and organizational skills are essential for troubleshooting operational issues and ensuring the Hub meets client needs.

Key Responsibilities:
• Serve as the first point of contact for clients
• Manage bookings and inquiries with expertise
• Check client specifications for accuracy




• Collaborate with service providers for smooth operations
• Ensure Hub facilities meet readiness standards

Requirements:
• High school diploma and relevant coursework
• Minimum 2 years of experience in a similar role
• Proficient in office software and electronic calendars
• Solid communication and interpersonal skills
• Excellent organizational and customer service abilities

Leverage your organizational and supportive skills to enhance client experiences at SFU's Big Data Hub.
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📌 Client Services Ambassador at SFU (British Columbia)
🏢 Simon Fraser University
📍 British Columbia