Step into a pivotal role as a Desktop Support Specialist with a leader in Health and Fitness publishing. You will oversee the helpdesk, offering technical guidance and leading a dedicated team.

Our client is searching for an experienced desktop support person. This role requires five years of experience in a helpdesk/support setting, along with strong technical skills in internet technology, networks, and protocols. Excellent interpersonal and organizational skills are necessary to navigate this key position effectively.

Key Responsibilities:
• Oversee technical helpdesk operations and team leadership
• Identify and address technical gaps for senior management
• Maintain extensive knowledge of software and hardware




• Stay updated on trends in the marketplace
• Provide technical support to both PC and Mac users

Requirements:
• Minimum 5 years’ experience in helpdesk/support role
• Proficiency in PC and Mac environments
• Strong understanding of networks and protocols
• Excellent communication and organizational skills
• Technical certifications are a plus

Engage in a leading role to enhance desktop support for our client in the Health and Fitness publishing sector.
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📌 Desktop Support Specialist in Health Publishing (Ontario)
🏢 Ross
📍 Ontario