Join Aplin in Vaughan as a Personal Lines Customer Service Specialist, where you’ll manage client relationships with a focus on Home and Auto insurance. Work in a supportive hybrid model.

As part of a well-established insurance brokerage, you’ll handle a dedicated Personal Lines portfolio, delivering top-notch service and advice. This role involves efficiently managing renewals, policy changes, and compliance, with comprehensive administrative support to enhance your client interactions.

Key Responsibilities:
• Manage Personal Lines book of business and provide timely service
• Build and maintain strong client relationships
• Handle requests for policy changes and renewals
• Review client needs and identify coverage opportunities
• Maintain accurate and up-to-date client records

Requirements:
• 5+ years in Personal Lines insurance
• RIBO or OTL license required
• Knowledge of Home and Auto insurance
• Robust problem-solving and detail-oriented skills
• Experience with EPIC and insurance portals is a plus

Leverage your customer service skills to create meaningful client relationships in a supportive team environment.
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📌 Personal Lines Customer Service Specialist (Ontario)
🏢 Impact Recruitment
📍 Ontario