Compensation: CAD 60,000 - CAD 75,000 - yearly

Company Description
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifullydesigned lifestyle products, and the creative people who help make it all happen. We believein real books, living life fully and generously, being kind to each other and to the environment,and that stories — big and little — connect us. Indigo is our customer's happy place — for joyfulmoments of discovery and to connect with people who share their passion for reading, theirbelief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES
Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe inthe power of people and their stories. We aim to attract top talent, nurture the potential ofour employees, and create space for everyone to thrive. OurGuidingPrinciples are thefew key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s

We Will Be Data Driven – System Thinking – Entrepreneurial

We are Committed to True and Shared Value Creation

We Will Be Human-Centered and AI Enabled

We are Committed to Caring About Each Other, Our Communities, Our Environment

Job Description
MISSION
The Specialist, Payroll ensures timely and accurate processing of high-volume hourly and salaried payrolls, including review of automated data uploads, processing status change forms, legislated employee remittances and Records of Employment.

KEY PERFORMANCE METRICS

Timely and accurate processing of assigned payrolls

Adherence to all relevant government policy and/or legislation

Confidentiality

KEY ACCOUNTABILITIES
Functional

Timely and accurate processing of high-volume payrolls for both salaried and hourly employees across Canada in compliance with employment standards legislation and company policies

Timely and accurate processing of low-volume salaried and hourly payroll in the US

Review and upload automated data interfaces (hours, employee changes etc.)

Receive, review and action employee information changes (hires, terminations, increases)





Process quarterly and annual bonus payments

Prepare ad hoc payroll reports

Produce Records of Employment; respond to all government agency inquiries

Prepare or support manual journal entries, as required

Assist with the preparation of government remittances

Liaise with human resources or store management teams on payroll issues

Maintain personnel files, including filing and/or digitizing

Assist with the year-end process and production and distribution of T4s and W2s

Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes

Proactively identify and anticipate customer expectations and needs

Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers

Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

Collaborate with others to drive flexible and iterative solutions, quickly and easily

Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself

Help others see the impacts of their efforts and proactively engage other functions to get input

Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo’s beliefs and convey a positive image in everything you do

Celebrate diversity of thought and have an open mindset

Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes

Embrace, champion and influence change through your team and/or the organization

SCOPE
Reports to: Manager, Payroll

KEY RELATIONSHIPS
Internal:

Human Resources

Consumer Experience

Finance

Supply Chain

External:

UKG

Quinyx





Qualifications
Work Experience / Education / Certifications

Bachelor’s degree or college diploma in Accounting, Finance or Human Resources

3 years’ experience processing high volume payroll

Certified Payroll Compliance Practitioner preferred

Experience with UKG payroll platform preferred

Proficiency in Microsoft Office suite of programs, specifically MS Excel

Experience processing US payroll is considered an asset

Thorough understanding of payroll practices and related provincial and federal legislation

Demonstrated problem solving, and crisis management skills

Strong organizational skills and high attention to detail

Excellent communication skills, both written and verbal

Ability to adapt to a quickly changing, rapid-paced workplace

Team player

Additional Information
Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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📌 Payroll Specialist (Ontario)
🏢 Indigo
📍 Ontario