Summary
The Quality Supervisor has primary responsibility for implementation and the supporting maintenance of the company quality management system; reporting on the performance of the quality system for review and as a basis for improvement of the quality system. (Using Layered Process Audits, Flex‑N‑Gate Quality Audit Process, Customer Required Audits, Control Plan Audits) They will work with employees, suppliers and customers to produce quality products that meet or exceed the customer and plant's requirements.

Core Competencies

Customer Focus

Communication

Energy and Stress

Team Work

Problem Solving

Time Management

Creative and Innovative Thinking

Development and Continual Learning

GDT/blueprint reading

Basic CMM/Layout understanding

Research and Analysis

Decision Making and Judgement

Providing Consultation

Planning and Organizing

Accountability and Dependability

Ethics and Integrity

Analytical

Job Duties

Act as a liaison with internal and external parties on matters relating to the quality system.

Oversee hourly floor inspectors/process auditors to ensure they are properly trained and qualified to relation to product(s) being inspected.

Customer needs, meeting quality standards for services, and evaluation of customer satisfaction.

Production processes, quality control, costs, and other techniques for maximizing the effective manufacture, assembly and distribution of goods

Approve hourly associates’ hours and maintain attendance records daily.

Ensure process auditors are staffed, trained and performing duties as called out in their work instructions

Support manufacturing in the development of job instructions and maintain and train quality associates on quality related job instructions and procedures.

Makes decisions in regard to disposition of non-conforming material and ensure proper containment and follow up is done.





Support PPAP process to customers by helping develop Process Flows, PFMEA and control plans with teams.

Train, develop, evaluate, promote, and discipline subordinate personnel.

Lead Corrective Action Plan development, implementation and follow-up as quality problems occur.

Cultivate and expand positive employee morale

Ensure production is producing quality product to specifications.

Document all activities as required.

Provide support and maintain compliance with all company guidelines, union contracts, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards.

Perform additional assignments per manager’s direction.

Requirements

High School Diploma or Equivalent.

Minimum of 6 years experience in a manufacturing facility that offered the opportunity to gain a well rounded background in quality management.

Six Sigma certification preferred.

Machines and tools, including their designs, uses, repair, and maintenance.

Arithmetic, algebra, geometry, calculus, statistics, and their applications.

Production processes, quality control, costs, and other techniques for maximizing the effective

Strong organizational skills.

Strong communication skills (both verbal and written).

Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software.

Ability to work effectively alone and prioritize.

Must be a highly motivated, service and team-oriented individual with an attention to detail.

Enthusiasm for challenge and new initiatives are prerequisites.

Strong analytical ability

Supervisory and interpersonal skills are required

Troubleshooting ability is required

Strong decision making and problem solving skills

Demonstrated good internal customer service skills

Valuable presentation skills

Ability to manage multiple projects.

Detail oriented

Good computer skills

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📌 Quality Supervisor (Ontario)
🏢 Flex-N-Gate
📍 Ontario