Elevate your career as a Service Coordinator/Dispatcher with J.L. Refrigeration Inc. in Scarborough, Ontario. This permanent, full-time position involves managing service requests and technician schedules in a fully in-office setting.

You will play a crucial role by overseeing incoming service calls and dispatching technicians effectively. Your attention to detail will be essential in managing preventative maintenance and keeping customers informed at every step. A professional customer service approach and solid organizational skills are vital for success in this dynamic role.

Key Responsibilities:
• Receive and manage incoming service requests
• Dispatch technicians based on skills and availability




• Communicate schedule changes to the team
• Oversee preventative maintenance completion
• Address customer questions and service issues

Requirements:
• Organized with strong communication skills
• Previous dispatch or coordination experience
• Proficient in QuickBooks and service management tools
• Ability to thrive under pressure
• Willingness to learn and collaborate

Contribute to top-notch service delivery and customer satisfaction with J.L. Refrigeration in Scarborough.
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📌 Service Coordinator Role at J.L. Refrigeration (Ontario)
🏢 J.L. Refrigeration
📍 Ontario