Lead cutting-edge healthcare initiatives as Brightisle's Operations Director in Halifax. Drive service excellence and lead a high-performing team focused on participant-centered care.

In this full-time role, you'll provide leadership for Navigation and Individualized Funding Services. Your experience in healthcare and operations will empower you to build a supportive and accountability-driven team culture. You’ll ensure high-quality service delivery while collaborating with HR on recruitment, onboarding, and performance management for optimum team effectiveness.

Key Responsibilities:
• Provide direction for Navigation and Funding Services
• Mentor Managers overseeing Navigators and operational teams
• Develop training programs for staff in evolving environments




• Monitor performance metrics to drive continuous improvement
• Manage the integration of telephony and CRM systems

Requirements:
• Bachelor’s degree in health or social sciences
• 7+ years in leadership in a healthcare or human-services setting
• Experience managing performance metrics and budgets
• Proficient in stakeholder management and building trust
• Bilingualism is an asset

Bring your relational leadership and operational expertise to Brightisle and impact community care.
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📌 Operations Director at Brightisle (Nova Scotia)
🏢 VenorTalent
📍 Nova Scotia