Shape the future of healthcare education at Toronto Metropolitan University as a Technical Support Coordinator. This role involves delivering essential tech support in a hybrid work environment to enhance user experiences in medical education.

As a key member of the School of Medicine, you will coordinate technical assistance for faculty and learners, ensuring their access to healthcare technologies. This includes routine system checks, training, and actively addressing technical concerns. Your contributions will drive continuous improvements in service delivery and system reliability.

Key Responsibilities:
• Provide front-line support for technical inquiries
• Troubleshoot system issues and elevate complex cases
• Create and coordinate user training resources




• Implement service improvements from user feedback
• Document system updates and incidents clearly

Requirements:
• Diploma in IT, education tech, or healthcare informatics
• Minimum of two years' technical support experience
• Familiarity with medical education technology systems
• Understanding of application integrations and interoperability
• Excellent communication and organizational skills

Become integral to fostering creative healthcare solutions in this impactful position at TMU.
#J-18808-Ljbffr

📌 TMU Technical Support Coordinator Role (Ontario)
🏢 Toronto Metropolitan University
📍 Ontario