Senior Claims Adjuster – Bodily Injury/Casualty Type: Hybrid | Ontario
About Our Client Our client is one of Canada's leading property and casualty insurance organizations, recognized for delivering innovative insurance solutions and exceptional customer experiences. With a strong national presence and a reputation for financial strength, they are committed to helping individuals, families, and businesses recover confidently when the unexpected happens.
Driven by a culture of collaboration, accountability, and continuous improvement, the organization invests heavily in its people through professional development, mentorship, and career progression opportunities. Employees are empowered to challenge the status quo, embrace innovation, and make meaningful contributions within a highly engaged and supportive environment.
This is an outstanding opportunity for an experienced Bodily Injury/Casualty Claims professional looking to manage complex litigation files while mentoring others, influencing claims strategy, and joining a high-performing team that values expertise, leadership, and continuous learning.
Key Responsibilities As the Senior Claims Adjuster – Bodily Injury/Casualty , you will play a critical role in managing complex third‑party Bodily Injury, Casualty, and Commercial General Liability claims while delivering fair, timely, and customer‑focused claim resolutions. Your responsibilities will include:
Claims Investigation & Resolution Manage a portfolio of complex Bodily Injury, Casualty, Automobile, Homeowners, and Commercial General Liability claims from investigation through settlement.
Analyze policy coverage, investigate liability and damages, evaluate exposure, and negotiate equitable settlements with claimants and legal counsel.
Litigation Management Direct and instruct defence counsel throughout the litigation process.
Represent the organization during mediations, pre‑trials, settlement conferences,



and other dispute resolution proceedings while developing effective litigation strategies.
Stakeholder Collaboration Build robust working relationships with underwriting, legal counsel, brokers, vendors, and senior leadership to ensure effective claim outcomes.
Maintain detailed and accurate claim documentation while providing timely updates and recommendations to key stakeholders.
Leadership & Mentorship Provide coaching, guidance, and mentorship to junior claims professionals, supporting their technical development and career growth.
Foster a collaborative team environment by sharing knowledge, best practices, and technical expertise.
Continuous Improvement Contribute to initiatives that enhance claims processes, customer experience, and operational efficiency.
Stay current on evolving legislation, industry trends, and best practices while continually expanding your technical expertise.
Qualifications To succeed in this role, candidates should demonstrate the following:
Education & Experience University degree, college diploma, or Chartered Insurance Professional (CIP) designation.
Minimum of 3 years' experience handling litigated Ontario Bodily Injury and Casualty claims.
Demonstrated experience managing Commercial General Liability claims involving both Bodily Injury and Property Damage.
Experience handling increasingly complex litigation files with strong negotiation and settlement expertise.
Technical Skills Strong understanding of Ontario Automobile Bodily Injury, Casualty, and Commercial General Liability claims.
Experience directing defence counsel and participating in mediations and pre‑trials.




Advanced computer proficiency, including Microsoft Office.
Bilingualism (English/French) is considered an asset.
Multi‑provincial adjusting licences and Atlantic licensing are considered assets.
Key Competencies Excellent analytical, investigative, and negotiation skills.
Strong written and verbal communication with the ability to build credibility across diverse stakeholders.
Calm, organized, and effective in a fast‑paced, high‑volume environment.
Collaborative leadership style with a passion for coaching and mentoring others.
Self‑motivated with exceptional judgment, accountability, and attention to detail.
Adaptable, solution‑oriented, and committed to delivering outstanding customer experiences.
Why Join? In addition to a rewarding career with one of Canada's leading insurers, employees enjoy a comprehensive total rewards package, including:
Competitive salary plus annual performance bonus
Hybrid work environment
20 vacation days plus 5 additional personal days annually
Flexible health and wellness benefits starting on your first day
Employer‑funded pension and savings program with immediate vesting
Company share ownership program with generous employer matching
Ongoing learning, professional development, and advancement opportunities
A collaborative, inclusive culture where mentorship and career growth are genuinely encouraged
About Us We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.
In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.

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📌 Senior Claims Adjuster - Bodily Injury/Casualty (Ontario)
🏢 ecl.vincere.io
📍 Ontario