Join Comox Valley Dodge as a Service Appointment Coordinator, where you'll excel in customer service and appointment management. Focus on enhancing customer satisfaction in a full-time role within a leading automotive group.

As part of Trotman Auto Group, this role emphasizes connecting with customers and generating service appointments. In your position, you will handle inquiries, maintain customer records, and ensure clear communication with service teams. Your organizational skills will be vital in managing multiple priorities and creating exceptional service experiences.

Key Responsibilities:
• Handle inbound and outbound calls for scheduling
• Address customer inquiries and service needs
• Maintain accurate customer records and document interactions




• Generate service appointments through marketing programs
• Conduct follow-up calls post-service to assess satisfaction

Requirements:
• Previous customer service or business development experience
• Motivated with strong communication skills
• Attention to detail in documentation processes
• Proficiency in MS Office suite
• Valid BC driver’s license with clean record

Support top customer service and operational excellence at Comox Valley Dodge, and take your career to current heights.
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📌 Service Operations Coordinator Comox Valley Dodge (British Columbia)
🏢 Trotman Auto Group
📍 British Columbia